Ordering a Laptop
Has Never Been Simpler
Browse online, WhatsApp us your choice, pay via M-Pesa or bank transfer, and receive your laptop anywhere in Kenya via G4S or Fargo Courier. Five easy steps. No confusion. No risk.
How to Order — 5 Simple Steps
Whether you're in Nairobi, Mombasa, Kisumu, or anywhere across Kenya — here's exactly how it works, from first browse to delivery at your door.
Browse & Choose Your Laptop Online
Explore our full range — Dell, HP, Lenovo, Apple, and quality EX-UK refurbished business machines. Every listing shows full specs, KSh price, and condition.
WhatsApp Us Your Order
Once you've chosen, WhatsApp 0714 722 264 with the laptop name, your name, and delivery location. That's all we need. We're available 7 days a week in English or Swahili.
We reply within minutes and confirm stock availability in real time before accepting your order.
Receive Order Details & Confirm
We'll send a full summary via WhatsApp: exact spec, total price in KSh, delivery cost to your location, and estimated arrival time. No hidden charges — the price you see is the price you pay.
If your preferred model is out of stock, we'll suggest a comparable alternative at the same or better value. You always know exactly what you're getting before paying.
Make Your Payment Securely
Pay via M-Pesa, bank transfer, or cash in-store at our Nairobi CBD location. Payment instructions sent via WhatsApp.
Your laptop is carefully packaged and dispatched via G4S or Fargo Courier. You receive a tracking number via WhatsApp so you can follow your order every step of the way.
Delivery fees via G4S and Fargo Courier vary by destination:
| Location | Courier | Fee |
|---|---|---|
| Nairobi CBD & environs | G4S / Fargo | KSh 500 |
| Nairobi Suburbs | G4S / Fargo | KSh 500–700 |
| Nearby Counties (Kiambu, Machakos, Thika) | Fargo | KSh 700–900 |
| Major Towns (Nakuru, Eldoret, Mombasa, Kisumu) | G4S / Fargo | KSh 900–1,200 |
| Remote / Far Counties | Fargo | KSh 1,200–1,500 |
Exact fee confirmed at order time. WhatsApp us your county for a precise quote.
Follow these steps before signing off delivery:
We Accept Multiple Payment Methods
Choose the payment method that works best for you. All payments are confirmed and acknowledged via WhatsApp before dispatch.
The most convenient option for most Kenyans. We send our M-Pesa number via WhatsApp. Payment is instant — you receive an SMS confirmation immediately and we acknowledge receipt on WhatsApp within minutes.
✔ Instant ConfirmationTransfer directly to our bank account. We send account details via WhatsApp. Bank transfers are confirmed within 2–4 hours on business days. Ideal for larger business orders where M-Pesa limits apply.
Business Orders WelcomeWalk into our Nairobi CBD store and pay cash. Browse, handle, and test any laptop before paying. We're open Monday–Saturday, 8AM–6PM. WhatsApp ahead to have your shortlist ready.
Nairobi CBD · Mon–SatWe Deliver Across All of Kenya
From Nairobi CBD to Kisumu, Mombasa, Eldoret, and every county in between — via G4S and Fargo Courier with full tracking. Delivery fees from KSh 500.
We dispatch via G4S Kenya and Fargo Courier — two of Kenya's most trusted logistics companies with nationwide coverage across all 47 counties. Both provide real-time tracking so you always know where your order is. Delivery fees range from KSh 500 to KSh 1,500 depending on your location — confirmed at the time of your order.
Every laptop is individually wrapped, placed in a padded inner box, and packed in a sealed outer carton with fragile labelling. Your machine arrives in exactly the condition it left our store — tested, wrapped, and protected against transit damage.
Once dispatched, you receive a tracking number via WhatsApp and your courier's contact details. Track your package directly on the G4S or Fargo website or app. We also check in proactively if there are any delays in transit.
Frequently Asked Questions
Everything you need to know about ordering from Tech Convenience Store — answered honestly.
Yes. We have processed hundreds of orders across Kenya. We send a full order confirmation before payment, and your G4S or Fargo tracking number is shared after dispatch. You can also check our About page or Google Reviews. For large orders, we can discuss a deposit arrangement — just ask.
For Nairobi CBD and nearby areas, we can sometimes arrange cash on delivery — WhatsApp us to discuss. For upcountry orders, we require at least a 50% deposit before dispatch to confirm your order. Full payment arrangements are discussed when you contact us.
We dispatch on the same business day for payments confirmed before 2PM. Nairobi: same day or next day. Upcountry via G4S or Fargo: 1–3 business days depending on your county. Your tracking number is shared via WhatsApp as soon as the order is dispatched.
Delivery via G4S or Fargo Courier ranges from KSh 500 to KSh 1,500 depending on your location. Nairobi deliveries start from KSh 500. Major towns (Mombasa, Kisumu, Eldoret, Nakuru) range from KSh 900–1,200. Remote counties up to KSh 1,500. We confirm the exact fee when you place your order.
All laptops come with our standard warranty covering defects and functional issues — details confirmed at time of order. Refurbished business laptops typically carry a 30–90 day warranty. We handle all warranty claims directly. No third-party runaround.
Absolutely — and we encourage it. Our Nairobi CBD store is open Monday–Saturday, 8AM–6PM. Browse, handle, and test laptops before buying. WhatsApp us before visiting so we have your shortlisted models ready for comparison.
This is extremely rare — we confirm every specification before dispatch. But if it happens: do not sign off delivery. WhatsApp us immediately with photos before the courier leaves. We arrange a swap or full refund within 24 hours.
Yes — we regularly supply schools, NGOs, SMEs, and corporates across Kenya. For orders of 5+ laptops, contact us on WhatsApp 0714 722 264 for preferential pricing and flexible payment options including LPO/invoice.
Your Laptop Is
One Message Away
WhatsApp us your choice — or ask what we'd recommend for your budget and needs. We respond within minutes, 7 days a week. Delivered anywhere in Kenya via G4S and Fargo Courier.